Privacy Policy
Effective June 13, 2026
This Privacy Policy explains how Overlode, operated by [OVERLODE LEGAL ENTITY] (“Overlode,” “we,” “us”), collects, uses, shares, and protects personal information when coaches and athletes use the Overlode platform, websites, and applications (the “Service”).
Overlode plays two roles. For information about coaches and their use of the Service, Overlode is the controller. For personal data that a coach collects about their athletes through the Service, the coach is the controller and Overlode acts as the coach’s processor, handling that data on the coach’s behalf and instructions. If you are an athlete, your coach decides what data to collect and why; contact your coach for requests about your training data, and see “Athlete data and coaches” below.
1. Information we collect
- Account and profile information — name, email, business or display name, branding, and settings.
- Athlete and training data — athlete profiles, intake questionnaire responses, programs, logged sets, bodyweight, wellness check-ins, messages, and progress metrics.
- Health and fitness data — including any data you choose to connect from Apple Health or Health Connect, used to power readiness, weigh-ins, and similar features. This can be sensitive; see “Health and fitness data.”
- Payment information — processed by Stripe. Overlode does not store full card numbers; we receive limited billing metadata (such as status, plan, and customer or account identifiers) needed to operate billing.
- Usage and device information — log data, device and browser type, IP address, and diagnostics used to operate, secure, and improve the Service.
- Communications — messages you send through the Service and correspondence with us.
- Cookies and similar technologies — used for sign-in, security, and preferences.
2. How we use information
- To provide, operate, and maintain the Service and its features;
- To process subscriptions and facilitate athlete payments through Stripe;
- To provide support, send service and transactional messages, and respond to you;
- To secure the Service, prevent abuse, and enforce our terms;
- To analyze usage and improve and develop features;
- To comply with legal obligations and protect rights and safety.
We do not sell personal information, and we do not use athlete training or health data for advertising.
3. Legal bases (where applicable)
Where data-protection laws such as the GDPR apply, we rely on these bases for processing of coach data: performance of our contract with you; our legitimate interests in operating, securing, and improving the Service; your consent where required; and compliance with legal obligations. For athlete personal data, the coach (as controller) is responsible for the legal basis, including any consent required for health or fitness data; Overlode processes it under the coach’s instructions.
4. Health and fitness data
Some data processed through the Service relates to health and fitness and may be treated as sensitive under applicable law. We process it to provide the features the coach and athlete use, on the coach’s instructions and, where required, with the athlete’s consent obtained by the coach. Data you connect from Apple Health or Health Connect is used only for the features you enable and is handled in line with those platforms’ requirements; it is not used for advertising and is not sold.
6. Athlete data and coaches
If you are an athlete, your coach is the controller of the personal data you provide through the Service and decides how it is used. Overlode processes it on the coach’s behalf. To access, correct, delete, or limit your training data, or to ask how it is used, contact your coach. We will assist coaches in responding to such requests as their processor. You can also contact us at privacy@getoverlode.com and we will route your request appropriately.
7. Data retention
We keep personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When a coach closes an account, we make data available for export for a reasonable period and then delete or de-identify it, except where retention is legally required.
8. Security
We use technical and organizational measures designed to protect personal information, including tenant isolation enforced at the database level, encryption in transit, and access controls. No system is perfectly secure; we cannot guarantee absolute security, and you are responsible for safeguarding your account credentials.
9. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, port, or restrict your personal information, to object to certain processing, and to withdraw consent. Coaches can exercise these directly or by contacting privacy@getoverlode.com. Athletes should contact their coach (see above). We do not sell personal information or share it for cross-context behavioral advertising, and we will not discriminate against you for exercising your rights.
10. International transfers
We and our providers may process information in countries other than yours, including the United States. Where required, we use appropriate safeguards (such as standard contractual clauses) for international transfers. [CONFIRM TRANSFER MECHANISMS WITH COUNSEL.]
11. Children
The Service is not directed to children under [13/16], and we do not knowingly collect their personal information directly. A coach who works with minor athletes is responsible for obtaining any parental or guardian consent required by law before collecting their data through the Service. If you believe a child’s data has been provided without proper consent, contact us at privacy@getoverlode.com.
13. Changes to this Policy
We may update this Policy from time to time. We will post the updated version with a new effective date and, for material changes, provide additional notice where required.
14. Contact us
For privacy questions or to exercise your rights, contact privacy@getoverlode.com. [ADD POSTAL ADDRESS / EU OR UK REPRESENTATIVE / DPO IF REQUIRED.]